Privacy Policy
Last updated: 30 April 2025
1. Introduction
Sinar Counsel ("we", "us", "our") is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy describes how we collect, use, store and protect personal information in connection with our advisory services and this website, located at https://sinar-counsel.club.
We operate under the requirements of the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using our website or engaging our services, you acknowledge the practices described in this policy.
For questions relating to this policy, contact us at [email protected].
2. Personal Data We Collect
Information you provide directly
When you use the contact form on our website or engage with us directly, we may collect:
- Full name
- Email address
- Telephone number (if provided)
- Organisation name and role (if provided voluntarily)
- The content of messages you send us
Information collected automatically
When you visit our website, certain technical data is collected automatically through cookies and server logs, including your IP address, browser type, pages visited, and the date and time of your visit. This data is used for website operation and analytics purposes only.
Legal basis for processing
We process personal data on the basis of your consent (where you have submitted a contact form), legitimate interest (where processing is necessary to respond to enquiries and manage client relationships), and contractual necessity (where you have engaged our services).
3. How We Use Your Personal Data
- To respond to enquiries submitted through our contact form
- To deliver services under an engagement agreement
- To communicate with you about your enquiry or engagement
- To understand how our website is being used and improve it
- To comply with applicable legal and regulatory obligations
We do not use your personal data for unsolicited marketing communications. If you have engaged us and wish to receive periodic updates about our work, this is provided on request and can be withdrawn at any time.
4. Data Sharing
We do not sell, rent or trade personal data to third parties. We may share data with service providers who assist us in operating our website (such as hosting and analytics providers), where those providers are contractually bound to process data only on our instructions and in accordance with applicable law.
We may disclose personal data where required to do so by Malaysian law, court order, or regulatory authority.
5. Data Retention
Contact enquiries and correspondence are retained for a period of 24 months after last contact. Data held in connection with a completed engagement is retained for 36 months, after which it is securely deleted. You may request earlier deletion subject to any overriding legal obligations.
6. Cookies
Our website uses cookies to understand how visitors engage with our content. Essential cookies are required for basic site operation and cannot be disabled. Analytics and preference cookies are optional and will only be set where you have provided consent through the cookie consent mechanism on our website. For full details, please see our Cookie Policy.
7. Data Protection and Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These include access controls, secure data storage, and staff awareness of data protection obligations.
In the event of a data breach that poses a risk to individuals, we will notify affected parties and, where required, the relevant regulatory authority, within the timeframes required by applicable law.
8. Your Rights Under the PDPA
Under the Personal Data Protection Act 2010 of Malaysia, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent to processing, where processing is based on consent
- Request that we cease processing your data for direct marketing purposes
To exercise any of these rights, please write to us at [email protected]. We will respond within 21 days.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend that you review their policies independently.
10. Children's Privacy
Our services are directed at organisations and business professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have done so, we will delete that data promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available at this URL. Continued use of our website following any update constitutes acceptance of the revised policy.
12. Contact
For all privacy-related matters, please contact us:
- Email: [email protected]
- Address: Sinar Counsel, 5 Lorong Bukit Pantai, 59100 Kuala Lumpur, Malaysia
- Telephone: +60 3 4271 9586
This policy is governed by and construed in accordance with the laws of Malaysia. Disputes arising under this policy are subject to the jurisdiction of the Malaysian courts.